Effective Date: June 17, 2026

Company Name: MENTORMATRIX LTD

Website: https://mentormatx.com

Contact Email: info@mentormatx.com

Business Address: 2 Frederick Street, London, England, WC1X 0ND

At MENTORMATRIX LTD, your privacy is our priority. We are committed to protecting the confidentiality, integrity, and security of the personal information we collect from our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable data protection regulations, including the UK GDPR.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Full Name

• Email Address

• Phone Number

• Corporate / Business Name

• Billing Address

• Professional Background (CV/Resume details, LinkedIn profile URLs, or skill sets shared during assessments)

• Payment Information (processed securely through third-party gateways; we do not store raw card numbers)

• IP Address

• Account Login Credentials

b. Non-Personal Information

• Browser type and version

• Device type and operating system

• Referring URLs

• Pages visited and time spent on site

• Aggregated analytics data

2. How We Collect Your Information

We collect information in several ways:

• Through forms you complete on our website (e.g., contact, newsletter signup, skill diagnostic, or assessment forms).

• When you purchase, subscribe, or enroll in our career coaching, roadmap development, or corporate training integration plans.

• When you engage with our support team, career mentors, or consultants during strategic sessions.

• Automatically through cookies and tracking technologies as you navigate the platform.

• From authorized third-party integrations (e.g., analytics platforms, scheduling systems).

3. How We Use Your Information

We use the information we collect for the following operational purposes:

• Service Delivery: To provide our custom professional frameworks, including Custom Career Roadmap Development, Interview Prep & Confidence Optimization, and Corporate Training Integration.

• Mentorship Support: To assist with profile audits, technical reviews, mock simulations, and framework updates.

• Billing and Payments: To process transactions securely through encrypted third-party payment gateways.

• Analytics and Improvements: To refine our website layouts, course deliveries, skill assessment systems, and service efficiency.

• Marketing Communication: To send insights, industry updates, career tips, and promotional offers (you may opt-out at any time via the unsubscribe link).

• Legal Obligations: To comply with applicable legal requirements and enforce our structural terms of service.

4. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal or professional data to third parties. We may share your data only in the following limited circumstances:

• Service Providers: With trusted vendors who support our direct operations (e.g., cloud hosting, scheduling software, analytics, and email marketing infrastructure).

• Legal Requirements: If required by law, regulation, court order, or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of MENTORMATRIX LTD assets.

All third parties are bound by strict contractual obligations to keep your corporate and personal information entirely confidential.

5. Data Security

We implement robust security measures to protect your professional profiles and personal details, including:

• SSL (Secure Sockets Layer) encryption for all data transmission and form submissions.

• Secure access controls and strict internal password protection protocols.

• Regular monitoring of our hosting infrastructures for system vulnerabilities.

• Limited internal access to sensitive client data on a strict “need-to-know” basis.

While we maintain industry-leading protection systems, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience, track site usage, and facilitate tailored marketing.

Types of Cookies Used:

• Essential Cookies: Necessary for account login, purchasing flows, and baseline website functionality.

• Performance Cookies: Collect anonymous usage data to evaluate page performance and load metrics.

• Functional Cookies: Remember user preferences, site settings, and system dashboards.

• Marketing Cookies: Track user engagement to serve relevant promotional updates regarding our programs.

You can modify, restrict, or reject cookies through your personal browser settings at any time.

7. Your Data Rights

Under standard data protection laws such as the UK GDPR, you hold specific rights regarding your personal and professional profile details:

• Access the personal data we hold about you.

• Correct or update inaccurate or outdated resume/profile information.

• Request deletion of your data (“Right to be Forgotten”).

• Object to or restrict the processing of your diagnostic data or career tracking metrics.

• Withdraw consent at any time (where applicable).

• File a complaint with the Information Commissioner’s Office (ICO).

To exercise any of your data rights, please contact our privacy compliance officer directly at info@mentormatx.com.

8. Third-Party Links

Our website may contain links to third-party web services or global recruitment platforms. We are not responsible for their independent privacy practices, tracking methods, or dynamic content. We highly recommend reviewing their privacy policies before providing personal information.

9. Data Retention

We retain your personal and training data only as long as necessary to fulfill the operational purposes outlined in this policy, manage your ongoing subscriptions, or as strictly required by UK law. You can request the removal of your data assets at any time.

10. Children’s Privacy

Our career consulting, corporate integration, and skill assessment services are designed for professional development and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect shifts in international data laws, security standards, or our corporate consulting practices. Changes will be posted live on this page with a revised effective date.

12. Contact Us

If you have any questions, compliance queries, or concerns about this Privacy Policy or your personal data handling, please reach out to us:

MENTORMATRIX LTD

2 Frederick Street, London, England, WC1X 0ND

Email: info@mentormatx.com

Website: https://mentormatx.com